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Billing Practices
Customer service
Product or Service Quality

This is my first time trying to find a physician nearby under AARP. The web site really does not work- how hard is it to give me a list of doctors within how ever many miles? (Answer, as a programmer: it's trivially easy.)

Log in would not work- it just gave me a one-line error message about the server blah blah. Finally hit the back button on the browser and it said my password was wrong. It wasn't, but I went through the get-a-new-password rigamarole. Changed to the same password I was already using and suddenly it worked again.

It crashes when I try to get a PDF of the doctors I've found.

It gives partial info on all doctors sometimes, sometimes not- random.

Any time I try to print, PDF, look at more detail for a doctor, whatever- it either returns me to the initial search screen so I have to start all over, or else logs me out entirely.

Actually, so far I haven't found anything that DOES work.

AARP, protector of the elderly, where in the world are you???

Reason of review: Damaged or defective.

Preferred solution: Deliver product or service ordered.

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